You have refused to offer any alternative or any refund so we are therefore losing £1150. Poor choice of TV channels for UK English speaking clients. Rooms are very dark and old fashioned. However, we are very delighted that you highlighted the kindness and helpfulness of our team, always happy to welcome you and answer your queries. Room types may vary.We have recently returned from Mercure Chamonix Centre and I would highly recommend the hotel to anyone looking for a skiing holiday in Chamonix. The rooms were modern and clean, though could do with some maintenance e.g. Staff were generally polite and helpful in terms of directions and tourist information. The hotel also offers evening entertainment (karaoke, seminars, shows) during the French winter school holidays. Choose from our options of rooms with a balcony and view of Mont Blanc or Le Brévent: a comfortable Standard Room, a Superior Room offering more space with 2 rooms and measuring 323 sq. We will be glad to receive you again on a next trip to France taking into account your remarks. You are literally a stone throw from the restaurants and bars (yet there’s no noise at all) and it’s bang next door to Chamonix Centre train station so all the other resorts are easily accessible (again there’s no noise from the trains either). They charged me for a ski pass card which is free in all ski shops in Chamonix. In season, enjoy lunch or dinner on the terrace.Hotel facilities are nice but the room was badly in need of redecoration.Staying at Mercure Chamonix Les Bosson during this ‘special time’ is not made us feel less safe due to their necessary measures. Then there was first the lack of warm water and low water pressure. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Make sure that all of your remarks are well-taken, especially about the bathroom in the room assigned to you. My partner and I were in 1 room and my sister and her kids in the other. Not limited to this, during the next day, the curtain dropped to the ground and with it cement from the roof all over the room during the morning. You declined our offer, and decided to keep your room. Mercure Chamonix Les Bossons Hotel. very far away from public transport. You perfectly took advantage of our beautiful location at the heart of the Mont-Blanc, what we are very delighted with ! Enjoy free WIFI, a flat-screen TV, tea and coffee making facilities and a free bottle of water in all our rooms. After 30 seconds, the drain was completed fully and many hairs started to float out of the drain, a very disgusting experience. Additionally the quality of our evening meal was not up to the usual standard, even the chips were burnt. I’m general unfortunately the hotel appeared poorly managed with the staff badly coordinated and unmotivated. I just have two negatives. Following this episode, I asked to fix it and by another prof of neglect with the guess, once I arrived with my son late afternoon a red blanked was fixed by staples to the window to avoid the light with an excuse that it will be properly fixed the next day, but the cement and dirty caused by the falling of the curtain remained all over the bedroom and the bed! The staff were all very welcoming and accommodating. I don’t really understand how this could have happened, but it did. USELESS. Are any cleaning services offered at Mercure Chamonix Centre Hotel?Yes, dry cleaning and laundry service are offered to guests. Trick - unless very heavy snow, park in the car peak next door and save €20 per night compared to the overrated hotel facility.Dear customer, We thank you for taking the time to write this detailed testimony about your experience at Hôtel Mercure Chamonix Centre.


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